5 Strategic Ways to Turn First-Time Customers into Lifelong Fans

Rebekah OlsenCustomer Journey, Customer ServiceLeave a Comment

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You’ve clicked the “Buy” button, and you’re pretty impressed with yourself. You did the research and found a high-quality product. You even sniffed out a free shipping code to boot. Great work, Watson! But when you see the numbers decrease in your bank account, and you don’t have a product in your hands, you worry you’ve made the wrong decision. … Read More